What is player protection in online casinos?
Anyone who has ever played in an online casino will be familiar with the terms “player protection”, “responsible gaming”, and “responsible gaming”. Licensed casinos place great importance on ensuring that games remain protected from the possible negative consequences of pathological and uncontrolled gambling. Player protection includes several player protection-related measures that gambling establishments are obliged to take. In this blog post I will discuss all of these measures.
Gambling ban for players under 18 and age control
The psyche of young people is not suitable for gambling and is less protected from gambling addiction. Therefore, casinos across Germany prohibit players under 18 from entering the casino. This rule also applies to virtual casinos: In order to register at a casino, you need your official photo ID. And in order to be approved, you first have to have all of your data verified.
Preventive measures against gambling addiction (responsible gaming)
Another important aspect of player protection has to do with addiction risk and preventative measures against gambling addiction. Casinos are obliged to inform their customers about this problem and to offer them various offers for player protection.
Information and education for players
Since gambling in a casino can take a pathological form, every player must be aware of the dangers of gambling addiction. Casinos publish links on their websites to helpful resources against gambling addiction (for example, the world-famous organization Anonymous Gamblers), which you can always turn to. Casinos also give players tips on how to play responsibly and without the risk of addiction and what signs you can recognize when developing gambling addiction.
Setting up limits for deposits, playing time, stakes
To help players control themselves, modern online casinos offer their customers the opportunity to set deposit limits and other limits on their accounts. This way you can manage your own budget better. Additionally, you can sometimes set game session limits to control your playing time. This way you avoid situations in which you lose control of the game after a lucky streak and invest more time and money in the game than you want.
To set up deposit limits, you must either contact customer support or set them yourself in the gaming account. Depending on the casino, players can set limits for specific games (for example, table games) or all games in the casino. Sometimes players can also limit requested withdrawals or withdrawals. Limits can be set for a month, day, or week. If you want to remove the limits, they will not be removed automatically, which is also a good thing. You usually have to contact the casino’s customer service representatives and after a certain period of time the limits are lifted.
Self-exclusion
Self-exclusion is probably the last action against gambling addiction that the gambler should take. The point is that the player has his or her own account temporarily blocked and excludes himself from all gambling activities in the casino. This measure applies to all games and all payment activities. To withdraw from playing at the casino, one must contact the casino’s customer service representatives and submit a request.
Self-exclusion often has a minimum period of several months, so that the person has enough time to begin to solve the problem of gambling addiction and seek relief. There are also two ways to do this: you can get yourself banned from a casino or you can contact the organization that makes your gaming ban valid for several casinos. For example, there is an English organization GAMSTOP, which helps players withdraw from gambling offers from several operators.